I can not log on to my site to edit it.
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I can log into my word press account but then when I want to add a blog or edit the site I get referred to another log in & it tells me that I don’t have the right email address….HELP!!!
The blog I need help with is: (visible only to logged in users)
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http://www.hale-bali.com/ is not hosted by WordPress.COM. You are posting to the wrong support forum for your software. We provide support only for sites hosted by WordPress.COM.
WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
ok so that is my friend Dan who is hosting it but shouldn't I still be able to access the wordpress site to edit things & post without having to bug him? I feel like an idiot….
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No need to feel that way. You didn’t do anything wrong.
You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, hale-bali.com, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).
To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:
Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.
You can find support for your self-hosted WordPress site here:
You may also wish to contact your host’s support team for more assistance.
As @timethief mentioned, the following page may be of assistance:
http://codex.wordpress.org/Resetting_Your_Password
If you have any questions regarding WordPress.com, please let us know.
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