I can not login my account

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  junkcarusa400 · Member · Mar 4, 2022 at 3:10 pm

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  I have gotten your service with godady and I am having issues witn my site

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  ericfri · Staff · Mar 4, 2022 at 5:05 pm

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  Hi there,

  The WordPress platform that GoDaddy offers is the open-source WordPress.org and this forum is dedicated to the hosted WordPress.com platform. They’re two different things.

  https://wordpress.com/support/com-vs-org/

  I would suggest posting your question in the WordPress.org forum to see if anybody there can help.

  You can also contact GoDaddy support to see if they can offer any assistance.

  Cheers,
  Eric

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  helper-heroponriki · Member · Mar 4, 2022 at 5:12 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  NOTE: We can only assist with websites hosted at WordPress.com. If you’re using the WordPress software, but hosted at GoDaddy, you will need to reach out to them for help.

  Thanks.