I can not recover my account

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  grandcherryblossomce09c0e913 · Member · Aug 7, 2024 at 12:21 pm

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  Hello,
  I haven’t been in the administration of my blog for a while.
  After three months, I tried to log in and the information popped up that my account was blocked due to security reasons.
  I was asked to reset my password, but the registration email is no longer functional, the address unfortunately no longer exists.
  I do not have two-factor authentication activated.
  So I wanted to use the option to recover my account, but the whole process stalled on the message that the receipt was invalid.
  I had to document this to verify the ownership of the account.
  I had it sent directly from the bank where I made the transaction, so a mistake is out of the question!
  How should I proceed?
  I am completely blind.
  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  simranvijwani · Staff · Aug 29, 2024 at 1:11 pm

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  I’ve replied to the email ticket you submitted, so I’m closing this thread as a duplicate.