I can not renew my domain!!!

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  lprnaislaulajat · Member · Oct 20, 2015 at 2:29 pm

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  I can not renew my domain!!! it expired 18 days ago and my chroir mate tried to renew it in time with her credit card. Now I have tried with a different credit card, but no luck! What is the problem??? I have payed other things with a credit card before and it has never been a problem until now, when trying to renew this domain! I DON’T GET IT!

  The blog I need help with is: (visible only to logged in users)

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  swoolz · Member · Oct 20, 2015 at 3:34 pm

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  Hmm, I think this is what is going on:

  “Once a domain expires, it goes through a series of steps that make it increasingly difficult (and more expensive) to renew.

  Grace Period

  For domains registered through WordPress.com, an expired domain falls into a grace period for about 10 days to two weeks.

  During this short window, the domain can be renewed at the regular price. If you experience difficulty renewing your domain during this time, go to the My Upgrades page. There will be a link to contact Support for further assistance.

  After the grace period ends, your domain enters the redemption period, the length of which can vary.

  This means the domain name can still be renewed, but our registrar imposes an additional $80.00 redemption fee.

  (This is standard practice for domain registrars.)

  It’s important to note that once a domain is in redemption, it’s also put up for sale at an expired-domain auction

  , where another party can bid on your domain name.

  At the end of the redemption period, the domain goes to the successful bidder. If the domain is claimed by someone else, you will not be able to renew, and will get a refund, otherwise you will get to recover your domain. Either way, we will notify you of the final outcome.

  Domain Released

  If there are no bidders, the domain will be returned to the pool of available domain names. However, it is common for back-order companies to wait for domains to be released and purchase them the moment they become available. There may also be another individual who likes the domain waiting to buy it.

  This means that even when your domain is released, another party can purchase it before you get the chance.

  Please note that WordPress.com is not notified whether or not a domain is auctioned off, nor will we be notified when the domain is released, so we can’t provide any advance warning.

  Please Remember

  Keep in mind that once your domain expires, it can be unavailable for up to 90 days. Once it goes back on the market, anyone can register it. You should never allow a domain to expire unless you are fully done with it and never want to use it again.

  “We strongly urge our users to renew their domains in a timely fashion, because once they expire it can be difficult to regain use of them — they aren’t necessarily released back into the pool of available domains, and you may not be able to re-purchase them. Choosing the Auto Renew option on your domain upgrade is the safest route, so you never have to worry about losing control of your domain. See My Upgrades for more information.”

  If you haven’t selected the Auto Renew option, we will notify you of the upcoming expiration several times via email and messages on your blog’s Dashboard.”

  So that’s what I think is going on. Sounds like your next step is to go to the My Upgrades page. There will be a link to contact Support for further assistance. Good luck! I hope this helped.