I can not update wordpress on my site

• 

  revrita · Member · Mar 13, 2017 at 7:49 pm

  • Copy link
  • Add topic to favorites

  I am set up for auto update for wordpress it has stated that it has failed and to try again which I have done but it still does not work. please help new update is 4.7.3

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 13, 2017 at 7:53 pm

  • Copy link

  This is an empty site http://revrita.wordpress.com/

  What is the URL of the site you are referring to?

• 

  timethief · Member · Mar 13, 2017 at 7:53 pm

  • Copy link

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

• 

  revrita · Member · Mar 13, 2017 at 8:26 pm

  • Copy link

  the site I am having problems with is bancroftspiritualcentre.com It will not do the auto update for 4.7.3 when i try to install it again it still says it failed.

  Rita