Why did my email stop working?

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  lxfinest · Member · Jul 4, 2011 at 8:04 pm

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  good night

  I’m new to using WordPress so I’m having some problems, I bought the domain Lxfinest.com there about 6 months and so far only used the mail service, did a week ago to open a wordpress account and changed the domain for the blog wordpress, but it came up with a problem I can not use my e-mails that used for example in Outlook can not use mail @ lxfinest. I would like to help to get back into my emails.

  I await response
  (email visible only to moderators and staff)
  Blog url: http://lxfinest.wordpress.com/

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  staff-blorbo · Staff · Jul 4, 2011 at 8:24 pm

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  You’ll need to contact your email provide and ask them for your MX records.

  Once you have them, you can add them via your Custom DNS panel: http://en.support.wordpress.com/domain-mapping/custom-dns/

  Alternatively, you can setup your email through Google Apps for Domains instead: http://en.support.wordpress.com/domain-mapping/google-apps-email/

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  lxfinest · Member · Jul 4, 2011 at 11:37 pm

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  Hello Macmanx

  He gave me some codes that start with Mx and has a 6 numbers I entered the dns and still could not use my e-mail, and hears us a value of 8 that I paid, this amount was to be able to use the domain right?

  thanks

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  staff-blorbo · Staff · Jul 4, 2011 at 11:41 pm

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  Yes, the domain mapping allows you to direct your domain to your blog here, but we can’t provide support for every email configuration, which is why we offer directions for the free email services through Google Apps: http://en.support.wordpress.com/domain-mapping/google-apps-email/

  Regarding your domain, it no longer appears to be directed here, and the MX records they gave you are incorrect. See the image at http://en.support.wordpress.com/domain-mapping/custom-dns/ for what they should look like.