I can not work on domain .it

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  marcoeandrea · Member · Dec 5, 2016 at 9:46 am

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  Good morning, I need to manage the http://www.giardinaggiogarantito.it Address purchased with Netsons.

  But when I go to map it is written to me: ‘Sorry, no giardinaggiogarantito.it and was not registered, so it can not be mapped.’
  Despite the Netsons site marks me that active-mail domain name.

  What do I owe you?

  Thank you.

  Marco

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Dec 5, 2016 at 9:15 pm

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  Hi there,

  I was able to map giardinaggiogarantito.it for you. You’ll still need to do a few things:

  1) Purchase the subscription here by renewing:
  https://wordpress.com/my-upgrades

  2) If you haven’t done so already, point the domain to our name servers:

  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  3) After giving that a few hours to take effect, set the domain as primary under https://wordpress.com/my-domains

  Let us know if you need more help!

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  marcoeandrea · Member · Dec 6, 2016 at 10:05 am

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  Hello,
  I saw the site mapping, perfect!

  I made a subscription purchase, I think it is ok. If you can also control you.

  However I do not know how to do:
  2) If you haven’t done so already, point the domain to our name servers:

  ns1.wordpress.com ns2.wordpress.com ns3.wordpress.com

  Thanks so much

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  staff-doublebassd · Staff · Dec 6, 2016 at 5:55 pm

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  Ah, I checked and giardinaggiogarantito.it is not registered yet. You’ll need to go ahead and register the domain with a domain host. We cannot register .it domains here, but let me know if you need any assistance on where to register the domain.

  Thanks!

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  marcoeandrea · Member · Dec 12, 2016 at 9:55 am

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  Hello, sorry if I write again.
  I registered with the hosting Netsons.

  I tried to configure but I can not publish the site.
  What should I do? I contact them, or you can configurarmelo you?

  Thanks so much.

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  staff-doublebassd · Staff · Dec 12, 2016 at 6:14 pm

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  Okay, I verified that it is registered.

  In order to use your domain hosted elsewhere with your WordPress.com site, you’ll need to change the domain nameservers at your domain host, and point them over to WordPress.com. Our nameservers are:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Then, you’ll need to purchase the mapping subscription upgrade so that you can map your domain over to your WordPress.com site.

  For instructions on both processes, please visit our support page:

  https://en.support.wordpress.com/map-existing-domain/

  Let me know if you have any questions.

  Thanks!

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  marcoeandrea · Member · Dec 15, 2016 at 1:09 pm

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  I still have a problem with the DNS configuration, what should I do to correct it?

  Sorry for the various questions. I’m a bit novice on the sites. But I learn quickly. I promise you. :-)

  Thank you very much

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  staff-doublebassd · Staff · Dec 15, 2016 at 6:39 pm

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  Everything is set perfectly on this end – you’ll need to contact your registrar to help you update your nameservers. What registrar are you using to host your domain?

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  marcoeandrea · Member · Dec 15, 2016 at 9:03 pm

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  I have registered with Netsons both domain that hosting.

  The nameservers I made put Netsons affixed to them. but there is still something that does not allow me to publish the site.

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  staff-doublebassd · Staff · Dec 16, 2016 at 8:09 pm

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  Hi there,

  I checked the site and noticed that the nameservers are pointed to WordPress.com. Great! Is there anything else Netsons need outside of nameservers to point to an outside host? A Records? Because I also checked and verified that the site is still down.

  Thanks!

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  marcoeandrea · Member · Dec 19, 2016 at 4:35 pm

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  Ok I am on track.

  Thanks for everything!!!

  I ask a few more things, with the last topic that I chose I can no longer be seen, the extract of the articles on the home page.

  I am that I can not find the way to do it, or is the chosen theme, which will not let me?

  And to always remain the top menu, even when it runs the page is always something I can do with just a few issues?

  Finally, when I go on the site with a new device, he says: “Safari can not verify the identity of this web site you want to continue anyway?”
  Can you tell me why? You can do about it?

  Thank you very much.

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  staff-doublebassd · Staff · Dec 19, 2016 at 5:22 pm

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  Hi there,

  I am not totally understanding your question here. Are you wanting the posts to not be on the home page?

  Regarding Safari, this sounds like a browser issue that is not isolated to WordPress.com. However, here is a fix for the issue:

  https://discussions.apple.com/thread/4463457?start=75&tstart=0

  Thanks!

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  marcoeandrea · Member · Dec 20, 2016 at 9:19 am

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  Ok for the browser issue. Thank you.

  The other problem is that: I want to show them the extracts of my articles on the first page and not all the full article.

  How can it be done?

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  staff-doublebassd · Staff · Dec 20, 2016 at 3:52 pm

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  Hi there,

  You can show just an excerpt of your posts that leads to the full article by using the More tag:

  https://en.support.wordpress.com/more-tag/

  Please let me know if you have any questions. Thanks!

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  marcoeandrea · Member · Dec 27, 2016 at 4:53 pm

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  Hi there,

  I need to introduce a instapage plugin.
  I need to upgrade my plan? or can I do it with the plan “personal”?

  thank you very much

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  staff-zinnia · Staff · Dec 29, 2016 at 10:08 pm

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  Hello marcoeandrea –

  We aren’t able to support plugins on WordPress.com, upgrading your plan with us does not change that fact. Plugins are a feature only used for self hosted WordPress sites.

  This guide outlines the differences between WordPress.com (here) and self hosted WordPress: https://en.support.wordpress.com/com-vs-org/