I canceled

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  ellumberco · Member · Jul 30, 2017 at 2:41 am

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  I would like to confirm that my cancellation went through and that my $299 will be refunded

  The blog I need help with is: (visible only to logged in users)

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  ellumberco · Member · Jul 30, 2017 at 2:42 am

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  I am trying to cancel and get a refund, please help!

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  timethief · Member · Jul 30, 2017 at 2:43 am

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  Refunds and cancelling upgrades
  There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
  • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  • The refund period for Domain Registrations and Renewals is 48 hours.
  • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. Canceling and refunding purchases http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Have you checked your Billing History page?
  https://en.support.wordpress.com/billing-history/

  If that does not resolve your issue. Provide the following first:

  The URL of the site in question.
  The username account that registered the site in question and purchased any upgrades for it.

  Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.