I canceled my membership and was told I wouls get a refund, but I was charged again instead

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  caseywelchmaineedu · Member · Dec 9, 2020 at 2:54 pm

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  Please refund the $66 charged 12/8 and refund the original amount owed.

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  staff-ozmodiar · Staff · Dec 9, 2020 at 5:44 pm

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  It appears that you have deleted the WordPress.com user account that you were posting from. I’m going to assume that you have sorted out your refund situation. If not, please feel free to contact us again.

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  staff-ozmodiar · Staff · Dec 9, 2020 at 5:46 pm

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  And just to clarify…

  I’m seeing a refund as having been processed on 12-8-20. So you should be all set. Please keep in mind that while many refunds show up withing 24-48 hours, it is not unusual for them to take up to 7-10 days. And in rare cases, typically with non USA banks, even longer.

  It does appear that the refund was processed in two transactions. So keep an eye out for two refunds to make sure that you have receive the proper amount. This typically happens when a WordPress.com plan + domain is refunded, but the domain registration is not canceled. But then later a refund is requested for the domain registration as well.

  Let us know if anything is unclear or you have any further questions.