I canceled my WordPress a couple weeks ago

  • Unknown's avatar
    spirit33dancer · Member ·

    I deleted my account as instructed on your website. I am no longer using or occupying that space. Please advise that this bill was sent to me by mistake. Thank you!

  • staff-totoro · Staff ·

    Hi there,

    I do not see any upgrades under your @spirit33dancer WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

    Is it possible you made your purchase under a different login? We are not able to help with transactions here due to the fact that it is not best to share sensitive account info in public. Can you please fill out the form here to the best of your ability? https://wpchrg.wordpress.com/

    If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you send a direct message to our billing support team, and from there they will reach out to you directly via email.

    You an also contact billing support directly here.

    Hope this helps!

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