I cancelled my Premium Plan

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  roestoffinc · Member · May 4, 2017 at 2:37 pm

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  I cancelled my Premium Plan and was told I would be refunded and received the receipt for the refund of 99 dollars which I paid for the plan and domain mapping was included. Please can you make sure the domain mapping has been cancelled also.

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 4, 2017 at 2:46 pm

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  Hello @roestoffinc,
  I have tagged this thread for staff attention.

  Please be patient someone from the staff will be here to assist you soon.

  Thanks! 🙂

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  kokkieh · Staff · May 4, 2017 at 3:00 pm

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  Hi there,

  I can confirm all upgrades on your site has been cancelled, and we’ve issued a full refund. You should receive it in about 10 business days, depending on your bank.

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  roestoffinc · Member · May 4, 2017 at 3:12 pm

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  Does this include ending of the domain mapping?
  I appreciate your assistance.

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  otpidusprime · Member · May 5, 2017 at 10:13 am

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  @roestoffinc domain mapping is also part of an upgrade. So that is probably removed too.

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  kokkieh · Staff · May 5, 2017 at 1:11 pm

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  All upgrades, yes.

  If you look at the Purchases page you won’t see any more upgrades listed there, and you can see a receipt for the full refund on your billing history page.

  https://wordpress.com/me/purchases/

  https://wordpress.com/me/purchases/billing/