i cancelled my site

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  juicepo · Member · Feb 9, 2016 at 6:11 pm

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  Hi, there
  look it being a month ago i made a website in wordpress for 18$ i guess
  so i cancelled it because i ain’t got enough time for it
  so i want the money back please
  thank you.

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  staff-zinnia · Staff · Feb 9, 2016 at 7:43 pm

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  Hello-
  If the domain was purchased a month ago it is not eligible for a refund. Domains are only refundable for 48 hours after time of purchase. If you have any further concerns for staff you can tag this thread ‘modlook’ for further help.

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  timethief · Member · Feb 9, 2016 at 8:00 pm

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  Hi there,
  I clicked member under yo username https://en.forums.wordpress.com/profile/walouralph
  Member Since
  January 17, 2016 (3 weeks)
  Website
  http://illustrationmage.com

  I see you purchased that domain through wordpress.COM.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  juicepo · Member · Feb 9, 2016 at 9:59 pm

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  I thought everything you bought from internet
  have 60 days guaranteed to ask your refund
  and i don’t have no site to manage
  i cancel it already .
  so what should i do.

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  staff-zinnia · Staff · Feb 9, 2016 at 10:12 pm

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  @walouralph

  If you did not request a refund within 48 hours of the domain purchase it is not eligible for a refund per the refund policy. https://en.support.wordpress.com/refunds/

  This thread has already been tagged with ‘modlook’ for staff assistance. Make sure you are subscribed to the thread to receive notifications.

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  juicepo · Member · Feb 9, 2016 at 11:04 pm

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  When i click on the Manage Purchases
  They told i don’t have any WordPress sites yet
  So it means, wait for your paid back rigth…?

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  timethief · Member · Feb 10, 2016 at 12:10 am

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  Please simply wait patiently for Staff help.

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  shawnajroberts · Member · Feb 11, 2016 at 9:04 pm

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  Hi there!

  As already explained in this thread, domains can only be refunded during the first 48 hours after purchase. This is different from all of our other upgrades and is explained during the purchasing process.

  Your domain was cancelled 23 days after you registered it and is not eligible for a refund.

  Let me know if I can help with anything else!