I cancelled my site – need it restored

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  insighttoengage · Member · Jun 29, 2024 at 10:11 pm

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  I’m trying to bring my domain to another user – I was advised to cancel it – but I dont think that was correct. How do i restore for now?

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  insighttoengage · Member · Jun 29, 2024 at 10:17 pm

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  Hi there, I deleted my website (insighttoengage.com) but I want to restore it. When I click on ‘Restore’, I get the error, ‘Only an administrator can restore a deleted site.’

  I should be the administrator, however – I’m the one who created the site.

  Please help.

  Thanks!

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  akramulwp · Member · Jun 30, 2024 at 12:28 am

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  Hello @insighttoengage,
  
  Sorry to see the site has been deleted. An official staff can only help with this, here I am tagging this thread for the staff’s attention. Hope you will get it soon.

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  staff-chekle87 · Staff · Jul 1, 2024 at 4:47 am

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  Hi there!
  
  Thank you for letting us know. I have restored your website, you can find it listed under the Sites area of your account. Please see: https://wordpress.com/sites
  
  Please let us know if you have any questions or if you run into any further issues.

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  jademaines · Member · Jul 8, 2024 at 12:07 am

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  I purchase the domain name basiliusbookkeeping.com on 7/5/2024. When logging on today, the website was gone and there was also a name I did not recognize on the website, Rayan Carter. I never received a receipt for my purchase but was charged for the domain name. I would like some assistance in figuring out where my website went, and how to remove someone/email from my account as I do not know this peron. Thank you!

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  staff-chekle87 · Staff · Jul 8, 2024 at 2:06 am

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  Hi @jademaines,
  
  I’ll follow up with you about your question via email, keep an eye on your inbox!