I cannot acces my website as an administrator
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I cleaned the cache and since I cannot access my website as an admin: my email avress and my identifier is no more recognized. My email address is no more recognized when I try to connect my website as an admin. even when I click on ‘lost password’, my email address is not recognized
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi,
I’ve checked it, and the site la-baguette-math-et-magique.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho
Your site is hosted with Infomaniak. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
If you are interested in moving your site to WordPress.com we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here.
Hope this helps!
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