I cannot access

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  donovanwhs08 · Member · Nov 27, 2023 at 4:26 pm

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  I am unable to accesss swlalawncare.com . I had an old account with a different user name that had this website built on it and now it is inaccessibhle. my old user name was SWLALAWNCARE

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-dragon · Staff · Nov 27, 2023 at 8:44 pm

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  Hey there,

  You can regain access to the previous account and website through account recovery. If you know the email address for the account you can reset your password, otherwise you can fill out the account recovery form here. We have a great help guide on the process here:

  

  Recover Your Account

  in WordPress.com Support

  5 min read

  At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your

  Hope this helps!