I cannot access my domain

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  livrosecitacoes · Member · Mar 17, 2020 at 8:39 pm

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  Why is my domain name registered with Wild West Domains and how do I transfer it? I have been paying my domain per years, and right now I cannot access my domain anymore. Looks like is registered in fact with Wild West Domains!!!!
  I bought and registered this domain with wordpress. What is going on and how can I get my domain back?

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  staff-blorbo · Staff · Mar 17, 2020 at 10:54 pm

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  Your domain livrosecitacoes.com expired on February 4. We sent several email warnings before it expired.

  Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://en.support.wordpress.com/domains/domain-expiration/

  The good news is that we are still able to recover your domain, as it is currently in the Grace period: https://en.support.wordpress.com/domains/domain-expiration/#grace-period

  You’ll need to pay the regular $18 renewal price before we can recover the domain.

  I have sent a payment request for the total of $18 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will send a note to our domain partner regarding livrosecitacoes.com. This process only takes about 2-3 days start to finish.

  Please hurry though, as will enter the Redemption period next if not renewed soon: https://en.support.wordpress.com/domains/domain-expiration/#redemption-period

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  livrosecitacoes · Member · Mar 18, 2020 at 3:51 pm

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  I didn’t receive any email. I changed the email one year ago, the last one I’m not using anymore. On the new one any email was sent by WordPress, I can easily prove that.

  Again I didn’t receive any email, probably WordPress is sending to the yahoo. Could you send again? I activate the email few hours ago

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  supernovia · Staff · Mar 18, 2020 at 6:29 pm

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  Sure thing. We just tried sending it once more. Let us know once that is paid.

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  livrosecitacoes · Member · Mar 18, 2020 at 8:38 pm

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  Done, it’s paid. Now I need to check DNS configuration, but it’s still not appearing at Domains Page. Could you check, please?

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  staff-blorbo · Staff · Mar 18, 2020 at 8:55 pm

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  Payment received!

  I have contacted our domain partner, and we’ll let you know when the domain has been recovered.

  As mentioned, this process takes about 2-3 days start to finish.

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  thesacredpath · Member · Mar 19, 2020 at 9:13 pm

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  Hi there,

  Your domain is back on your account and I have checked and the site is now coming up.

  Please let us know if you have further questions or problems. We are happy to help.