I cannot access my public website – "Error establishing a database connection"

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  chuberphoto · Member · Dec 20, 2013 at 5:06 pm

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  Hi there,

  When I type in my url, I get “Error establishing a database connection.” I recently received confirmation from WordPress about my site domain mapping (chuberphoto.wordpress.com), as well as from my hosting company for renewal of domains and php upgrades. Not sure why my site does not load.

  Other forums on the topic did not help me.

  Can you help?

  Thanks,

  Chris

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Dec 20, 2013 at 5:41 pm

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  Hi Chris,

  You’ve reached support for the free sites hosted at WordPress.com. Your site at http://www.chrishuberphoto.com is hosted by Bluehost using the free WordPress software available here:

  http://wordpress.org.

  Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you need professional help for your self-hosted WordPress site, please check out:

  http://jobs.wordpress.net/

  You may also wish to contact your host’s support team for more assistance.

  I’m sorry I couldn’t be of more help.