I cannot access my site

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  biki1992 · Member · Nov 29, 2017 at 7:27 pm

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  I cannot access my site, rtanjskimed.com, i try to change my password, but i do not get any email. My mail is (email visible only to moderators and staff). Please help

  The blog I need help with is: (visible only to logged in users)

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  okanagancreativedesigns · Member · Nov 29, 2017 at 8:51 pm

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  Hi @biki1992,

  The site you’re referring to rtanjskimed.com is not hosted on WordPress.com. Your site is a self-hosted WordPress.org site (HostGator).

  This is a public forum which provides support only for the sites hosted on WordPress.com.

  You can seek help for WordPress.org sites here: https://wordpress.org/support/

  Here is a link to a WordPress.org support topic that discusses no receiving a reset password email and/or not being able to find your admin login page:
  https://wordpress.org/support/topic/password-reset-email-not-received/

  Also – please know that you might need an account to post on self-hosted WordPress forums. You can create one here. https://login.wordpress.org/register

  Read the difference between WordPress.com and WordPress.org here: https://en.support.wordpress.com/com-vs-org/

  Cheers,

  Ally