I cannot access my site

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  sabrinafuoco · Member · Apr 24, 2015 at 7:06 pm

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  Hi,

  After I login and I try to click on “My Site” or the little gravatar icon in the right-hand corner, it won’t open or take me into my blog site. Not sure what’s going on? This just started happening today.

  Hope you can help fix the problem.

  Thanks very much!

  The blog I need help with is: (visible only to logged in users)

• 

  designsimply · Member · Apr 24, 2015 at 7:48 pm

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  Could you verify your browser version for me?
  http://browsehappy.com/

  Here are a few basic troubleshooting steps you can try to rule out a browser issue:

  Here are a few things you can try:

  Clear browser cache and cookies and try again:
  http://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Make sure you don’t have any browser extensions installed that would unintentionally block access to some parts of a website.

  Try adding wordpress.com and wp.com to the allowed sites in your browser and in your firewall software if you have any.

  Try an alternate browser. If it works, then the issue is with the browser settings.

  Try an alternate computer if you have one in the same location. If another computer works, then the issue is computer settings on the first one.

  Try an alternate location. If it works, the issue is with your local network.