I cannot access my site

• 

  meliszeynepozel · Member · Jul 29, 2021 at 5:44 am

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  There was a problem and can now not access my site
  When I did manage to access my account on chrome it is to build a site
  I can’t access wordpress on edge I get this message

  There has been a critical error on this website. Please check your site admin email inbox for instructions

  Link; https://www.nanosisplatform.net/wp-login.php?redirect_to=https%3A%2F%2Fwww.nanosisplatform.net%2Fwp-admin%2F&reauth=1

  If you can please

  Thank you

• 

  mmarjb · Member · Jul 29, 2021 at 11:47 am

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  Hello there,
  I’m sorry to hear that you are having trouble with your website. However, It seems your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with “IXIRHOST.COM”.

  Please Note: WordPress.com and WordPress.org are two entirely separate entities, so this forum is maintained for WordPress.COM sites only. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/.

  https://wordpress.org/support/ is a great resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support may also be able to assist. So you can also contact them.

  I hope this will helps.
  Thanks!