I cannot access my site

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  konstantionosg · Member · Oct 13, 2022 at 12:00 pm

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  Please help me to regain access there was an error du to plugin mojo marketplace failure to

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  julinedossantos1 · Staff · Oct 13, 2022 at 12:02 pm

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  hello,

  Would you please share the URL of the site you’re referring to?

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  konstantionosg · Member · Oct 13, 2022 at 12:03 pm

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  Hello, bagapurse.com
  Thank you:)

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  staff-totoro · Staff · Oct 13, 2022 at 6:46 pm

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  Hi there,

  We can’t help directly because we don’t host bagapurse.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (METANET) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!