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Forums / I cannot access my site

I cannot access my site

  • Unknown's avatar
    delightfullytheoristed16385820 · Member · Jan 14, 2025 at 4:07 am
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    I tried to login to my WP after a long time. It said my password was wrong so I did forgot password. I received an email link and when I clicked it, WP created a new account for me with a new username.
    I tried to fill out the account recovery form but it won’t let me submit as apparently my activation URL isn’t valid! This is copied directly from an activation e-mail I received, so I have no idea why it isn’t valid on the form. The form won’t let me submit without it as I have never made any payments to WP.
    I am submitting this query from the new account WP made me.

    The robot chat won’t help me. Please help

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    delightfullytheoristed16385820 · Member · Jan 14, 2025 at 4:11 am
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    the blog I need help with is theolivemegamean.wordpress.com

  • Unknown's avatar
    themagicrobot · Member · Jan 14, 2025 at 8:57 am
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    Log out of this new account. Log back in with the username olivemegamean and whatever password you use for that site.

    https://wordpress.com/forums/users/olivemegamean/

  • Unknown's avatar
    delightfullytheoristed16385820 · Member · Jan 14, 2025 at 12:26 pm
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    thank you for suggesting. That doesn’t work unfortunately and I don’t understand why either

  • Unknown's avatar
    staartmees · Member · Jan 14, 2025 at 1:45 pm
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    What @themagicrobot says isn’t a suggestion, it’s the only solution.

    You are still logged in as delightfullytheoristed16385820 so:

    • completely log out from delightfullytheoristed16385820
    • log in again with the username olivemegamean, the account owning that site

    https://wordpress.com/forums/users/olivemegamean/

  • Unknown's avatar
    delightfullytheoristed16385820 · Member · Jan 14, 2025 at 1:58 pm
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    thanks, but it doesn’t work. It doesn’t let me login using the username and when I request an email link, I don’t receive one.

    What I need is to be able to submit the recovery form but it won’t let me due to the URL being “invalid” for some reason

  • The topic ‘I cannot access my site’ is closed to new replies.

Tags

  • account
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 5 replies
  • Last activity 1 year
  • Latest reply from delightfullytheoristed16385820

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