I CANNOT ACCESS MY WEBSITE

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  karenspearofficial · Member · Jan 25, 2018 at 6:30 pm

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  I created my website with word press with a user name. When it asked for my log in I entered an email apparently not connected to my account. NOW I cannot get to my site. Everything says ‘you have no sites’ I have hired a designer and need to access it immediately.

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  mommyhive · Member · Jan 25, 2018 at 6:36 pm

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  Hi there,

  Could you please provide your site URL?

  Please also check the below support document.
  https://en.support.wordpress.com/account-recovery/

  Thank you

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  karenspearofficial · Member · Jan 25, 2018 at 6:48 pm

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  I have exceeded my limit

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  mommyhive · Member · Jan 25, 2018 at 8:55 pm

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  Hi again,

  Please read the below link and fill and submit the Account Recovery form.
  https://en.support.wordpress.com/account-recovery/#account-recovery-form

  Account Recovery form.
  https://wordpress.com/wp-login.php?action=recovery

  As you have said you need to access it immediately, I have tagged modlook in the sidebar for staff advice on the same.

  Thank you.

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  staff-doublebassd · Staff · Jan 26, 2018 at 3:08 am

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  Hey there,

  What is the URL of the site you are trying to regain access to? I’ll need that in order to begin the account recovery process with you. As @iamrishaan mentioned, you can also fill out the account recovery form, and our Happiness Engineers will get with you ASAP.

  Thanks!