I cannot access my website

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  lunchtimemedia · Member · Apr 18, 2017 at 7:28 pm

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  I was editing my website (lunchtimemedia.co). I clicked off the page and went to another website. When I tried to go back to my website, I got an error message saying my site cannot be reached. I have tried on all browsers on my computer to get back to the website editor, but nothing works. My website is not yet published as i am still in the beginning stages of setting it up. What can I do to access my website again?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 18, 2017 at 7:33 pm

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  Contact your web host.

  lunchtimemedia.co is hosted by Unified Layer
  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  kunalkawale · Member · Apr 18, 2017 at 7:36 pm

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  Hey,

  There are two types of WordPress accounts :
  1. Hosted on WordPress.com
  2. Self hosted WordPress.org
  You can learn about the differences between them here: https://en.support.wordpress.com/com-vs-org/

  If your site is hosted on WordPress.com then please change your nameservers to :
  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  You can read more here : https://en.support.wordpress.com/domains/change-name-servers/

  or else If you need further help with your self-hosted site, you’ll want to head over to the support forums at https://wordpress.org/support If you don’t have a username there, you can register one on that page.

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  timethief · Member · Apr 18, 2017 at 7:37 pm

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  @kunalkawale
  I answered this question correctly above.

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  kunalkawale · Member · Apr 18, 2017 at 7:50 pm

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  @timethief

  Sorry for the confusion. We both were working on the same thread at same time.

  I will be careful next time :(

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  timethief · Member · Apr 18, 2017 at 7:52 pm

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  @kunalkawale
  You can tell when I am in a thread because I enter the tags in the sidebar first. When there are many Staff wannbes volunteering I also use the tt is in this thread tag.

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  kunalkawale · Member · Apr 18, 2017 at 7:55 pm

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  @timethief

  Thanks for the info. I will keep that in mind.

  Sorry for the inconvenience caused by me.