I cannot access my website through WordPress

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  blackeducated · Member · Mar 17, 2022 at 5:56 pm

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  I am unable to access my website on the backend to edit it. The error I keep getting is: Please check your Primary Site’s Jetpack connection. How can I fix this?

  I don’t have a site linked to this WordPress.com account

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  neanderstaal · Member · Mar 17, 2022 at 5:59 pm

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  Hi there,

  What is the url of the site you’re trying to edit?

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  blackeducated · Member · Mar 17, 2022 at 6:08 pm

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  http://www.blackeducated.com

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  neanderstaal · Member · Mar 17, 2022 at 6:23 pm

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  I took a quick look at your site, and unless I’m mistaken, this looks like a Wix site, not a WordPress.com site.

  You can find their support information here: https://support.wix.com/en/

  They should be able to get you pointed in the right direction!

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  staff-blorbo · Staff · Mar 17, 2022 at 6:30 pm

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  That’s a Wix site, not a WordPress site.

  You can reach Wix’s support at https://support.wix.com/en/

  Would you like me to disconnect that site from your account here, since Jetpack only works on WordPress sites?