I cannot access my WordPress

  • Unknown's avatar
    strvenac · Member ·

    Until recently I logged into my WordPress account to update my website via elementor. Now I’m told that my password is incorrect and the there are no apps configured

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    emilijamu · Member ·

    Hey there,

    Can you please share the URL of the site where you are experiencing this?

    Thanks!

  • kokkieh · Staff ·

    Hi there,

    If you were using Elementor, you were using the open source WordPress.org software at another host. That’s not the same thing as WordPress.com, where you are now.

    To access your site you need to go to the login page at {yourdomain}/wp-login.php, and log in using your admin user credentials for that site. If you run into any trouble with that, please contact your hosting provider directly for help.

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