I cannot access my wordpress site:

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  motunadesina · Member · Dec 5, 2020 at 11:24 am

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  Cannot access site

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  kokkieh · Staff · Dec 5, 2020 at 1:04 pm

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  Hi there,

  What is the URL of the site you’re trying to access?

  The WordPress.com account you’re using to post here hasn’t been active in three years, and has never owned any sites with us.

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  motunadesina · Member · Dec 28, 2020 at 9:21 am

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  https://motun.life/

  That is the website I am trying to access. I did pay for the domain in January 2020. I think the reason I cannot access it through WP Admin is because I did not confirm my email address.

  Thanks

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  fstat · Staff · Dec 28, 2020 at 9:51 am

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  Hi there,

  That site is owned by a different WordPress.com account, so you need to follow our Account Recovery guide:

  Recover Your Account

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  motunadesina · Member · Dec 28, 2020 at 12:40 pm

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  Thanks for helping on this.

  I see where is mix up came about.
  I registered the site using the WordPress App on my phone which uses my Apple ID as log in. Hence, different user accounts which I did not realise at the time as I was still receiving the WordPress emails in my gmail account since my apple account was linked to my gmail account.

  Short question is, is there a possibility to merge two accounts?

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  deancroyal · Staff · Dec 28, 2020 at 5:31 pm

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  While we don’t have a feature to merge accounts here at WordPress.com, we do allow site owners to transfer their sites to other WordPress.com accounts.

  What this means is if you login as the owner of motun.life and follow the guide linked below, you can successfully transfer that site to username “motunadesina”.

  https://wordpress.com/support/transferring-a-site-to-another-wordpress-com-account/

  Take your time, and let us know if you have any other questions about this. :)