• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / I cannot access my WP Admin.

I cannot access my WP Admin.

  • Unknown's avatar
    prosprcharity4abd7cd3e2 · Member · Mar 15, 2023 at 11:18 am
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I cannot access my WP admin. Yesterday I changed the url on my local WP which ultimately means I can no longer access my WP from my local account, nor from bluehost which is my main hosting service. The error message normally shown is that the ‘safari can’t find the server ‘http’ .’ Please could somene help me fix this, I know it was a bit dumb on my part but I was experimenting.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    bloghowtodothings · Member · Mar 15, 2023 at 12:22 pm
    • Copy link Copy link

    If you changed the URL of your WordPress site, it’s possible that you may have inadvertently caused a configuration issue that is preventing you from accessing your site’s admin panel. Here are a few steps you can take to try to resolve the issue:

    1. Check your site’s wp-config.php file: Make sure that the settings in your wp-config.php file are correct. Specifically, make sure that the values for ‘DB_NAME’, ‘DB_USER’, and ‘DB_PASSWORD’ match the credentials for your WordPress database. If these settings are incorrect, you may not be able to access your site’s admin panel.
    2. Check your site’s URL settings: Log in to your WordPress dashboard (if possible) and go to Settings > General. Make sure that the ‘WordPress Address (URL)’ and ‘Site Address (URL)’ fields are set to the correct URL for your site. If these settings are incorrect, you may not be able to access your site’s admin panel.
    3. Check your site’s .htaccess file: If you have an .htaccess file in the root directory of your site, try renaming it to see if that resolves the issue. Sometimes, misconfigured .htaccess files can cause issues with accessing the admin panel.
    4. Check your site’s DNS settings: If you’re still having issues accessing your site after trying the above steps, it’s possible that there may be a DNS issue. Check with your hosting provider to make sure that your domain name is properly configured and that there are no issues with your DNS settings.

    If none of these steps resolve the issue, you may need to reach out to your hosting provider or a WordPress developer for further assistance.

  • Unknown's avatar
    supernovia · Staff · Mar 15, 2023 at 9:37 pm
    • Copy link Copy link

    Hi! This guide may be your best bet if changing the URL broke the site. A few of these won’t require access to wp-admin, so your host can help if needed:
    https://wordpress.org/support/article/changing-the-site-url/

    If you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

    Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

    Cheers!

    Also, @bloghowtodothings , thanks for your help here. I’ve redacted your link for you.

  • The topic ‘I cannot access my WP Admin.’ is closed to new replies.

Tags

  • .org
  • account
  • community standards
  • has-jetpack
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 3 years
  • Latest reply from prosprcharity4abd7cd3e2

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions