i cannot access my WP dashboard

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  augustmercantile · Member · Oct 19, 2017 at 4:38 pm

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  here is the error message i am receiving
  his page isn’t working

  http://www.augustmercantile.com is currently unable to handle this request.
  HTTP ERROR 500

  The blog I need help with is: (visible only to logged in users)

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  jessestu · Member · Oct 19, 2017 at 4:44 pm

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  Hi @augustmercantile,

  It looks like your question has to do with a self-hosted WordPress.org product. These forums offer support for the WordPress.com suite of products. The distinction can seem subtle, so you may read more about the differences. Find the WordPress.org-specific support you need at WordPress.org’s support site. I’m happy to continue the conversation and talk about why if you’d like.

  With that said, your website is loading for me. I hope you can recreate the error in your troubleshooting. Error 500 is caused by lots of things. You might read these instructions to turn on error logging and get a specific error that you can track down and troubleshoot:

  Turn on WordPress Error Reporting

  And, if you need help with WooCommerce, see how you can get help at this site:

  https://docs.woocommerce.com/document/how-to-get-help/

  Best,
  Jesse