I cannot access the backend of wordpress.

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  18katiecollins · Member · Oct 30, 2019 at 5:49 pm

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  I am attempting to change my Domain Name and did the first step of changing this in the settings tab, but now I cannot access the back end. Any insights would be much appreciated!

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  staff-doublebassd · Staff · Oct 30, 2019 at 6:54 pm

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  Hi there,

  What is the URL of the site you are referring to?

  I do not see any sites connected to the account you are contacting us from. Is it a WordPress.com hosted site?

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  18katiecollins · Member · Nov 1, 2019 at 2:49 pm

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  Yep! It was originally seekingsane.com and I was trying to change it to lifeonpurposepllc.com. My account may be under username (email visible only to moderators and staff)

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  staff-mckluskey · Staff · Nov 1, 2019 at 3:23 pm

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  I’m afraid you’re in the wrong forum.

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I suggest you look for help here:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org