I cannot access to my website or even login

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  imsmili · Member · Dec 17, 2021 at 10:05 am

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  I cannot access to my website or even login

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · Dec 17, 2021 at 10:12 am

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  Your account imsmili doesn’t have a site running on the wordpress.com platform. If you are talking about a site hosted elsewehere, it means it uses the open source wordpress.org. Their support is at https://wordpress.org/support/.
  If you are indedd have problems with a site running on the wordpress.com platform, please share the URL with us.

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  imsmili · Member · Dec 17, 2021 at 10:16 am

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  this is the URL : https://imsmili.com/

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  kokkieh · Staff · Dec 17, 2021 at 11:09 am

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  Hi there,

  That site isn’t hosted on our servers, so we have no control over your login for the site.

  Please contact your hosting provider, Hostgator.com, directly for help with this. They’ll be able to explain to you how to reset your admin login details for the site via your hosting control panel with them.

  For general help with the version of WordPress you’re using, you can see the link @staartmees provided above.