I cannot add a content

  • Unknown's avatar
    mylittlebackpackadventures · Member ·

    I didn’t want to renew my yearly subscription so I trying to use it for free. You charged my mom’s credit card because I used it last year to pay with her permission but then it was auto renewed so she disputed it in the bank. Help me understand, why I cannot created a new blog post right now?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    A dispute is not the way to get a refund. Your account is blocked for up to 80 days and a the end you have to pay a fee to wordpress.com.

    WP
    Payment Methods on WordPress.com » Chargebacks and Disputes
    in WordPress.com Support
    2 min read
    This guide explains chargebacks and why it’s best to avoid a payment dispute in favor of getting a refund instead. Refunds on WordPress.com WordPress.com is happy to issue refunds in the first 14 days after purchase for annual, two-year, and three-year plans and 7 days for monthly plans. One exception is to domains, which must be canceled within 96 hours due to their unique registration pr
  • staff-totoro · Staff ·

    Apologies but we are not able to help with transaction issues here in our public forums since it requires sharing info that is bested handled in private.

    However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

    Thanks!

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