I cannot add photographs onto my site using the media section

• 

  thebootifulgame1 · Member · May 14, 2018 at 3:49 pm

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  I cannot add media onto any blog and cannot use a featured image either…

  twitter conversation with wordpress here: https://twitter.com/TheBootifulGame/status/996044787198328832

  please help

  The blog I need help with is: (visible only to logged in users)

• 

  ravichahar · Member · May 14, 2018 at 4:23 pm

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  Hey thebootifulgame1,

  I hope you have tried using the “Add Media” button from the WordPress.com post editor.
  https://en.support.wordpress.com/add-media/

  And to know about the featured images, please refer to this support document.

  Featured Images

  Please also try clearing the browser cache and cookies.

  Solve Common Browser Issues

  In your Twitter conversation, you have added a different URL and it seems you have an upgraded WordPress.com plan.

  If you do, you can directly live chat with the staff.
  https://wordpress.com/help/contact