I cannot Cancel my Free Trials and I would like to.

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  dianacity · Member · Oct 8, 2014 at 1:23 am

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  I set up two 14-day free trials by accident and now I cannot cancel them. I would like to know what to do in order to cancel them before the 14 day free trial is up.

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Oct 8, 2014 at 8:57 pm

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  Hello there!

  It appears as if you’ve deleted the site which had the Premium upgrade.

  However, as you registered a custom, private domain name, slicedservings.com, that still belongs to you. That had a cost of $26. If you no longer want the domain, I can cancel it for a refund. However, if we cancel your newly-registered domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > My Domains in your dashboard.

  For more information on using the domain elsewhere, please see:
  http://en.support.wordpress.com/domains/move-domain/

  However, if you don’t want this domain at all, you can cancel it for a full refund if you let me know asap. I just wanted you to have all the details, since this is irreversible.

  Just let me know what you decide and I can help!