I Cannot cancel my website? Why?

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  italorafaelsanchez19821 · Member · Feb 19, 2015 at 3:23 am

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  Everytime i try and delete my site I get the following message:

  **Delete Site
  Warning! You cannot delete a site if it has a domain registration upgrade because you need access to the site in order to get to the domain manager.

  If you do not want to use your site any more please make it private. Other users won’t be able to visit the site but you can still access the Dashboard so you can get to the domain manager.**

  I have cancelled the auto renew on my domain name (held through wordpress) but it still hasn’t helped!

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 19, 2015 at 3:42 pm

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  @italorafaelsanchez19821

  I’d be happy to cancel italorafaelsanchez.com for you.

  Before I proceed, there are a few points I need to cover.

  If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again, once canceled.

  If you want to keep using your domain, but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  For more information on using the domain elsewhere, please see:

  http://en.support.wordpress.com/domains/domain-management/

  Once you confirm how you’d like to proceed, I will get started processing your transaction, and you will be able to delete your site.

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  newidealistmagazine · Member · Mar 14, 2015 at 6:02 pm

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  Dear pmciano,
  Can you help us delete our site too?
  Thank you

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  pmciano · Member · Mar 14, 2015 at 7:44 pm

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  @newidealistmagazine

  To confirm, you’d like to cancel newidealistmagazine.com, correct?

  Just let me know and I will remove the domain from your site.

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  newidealistmagazine · Member · Mar 15, 2015 at 2:29 pm

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  Hi! Yes I’d like to cancel newidealistmagazine.com.
  We don’t want to keep using the domain.
  Thanks.

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  pmciano · Member · Mar 17, 2015 at 1:48 pm

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  @newidealistmagazine

  I’ve canceled your domain, as requested.

  Let us know if you have any more questions :-)

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  timotheaberghuijs · Member · Mar 17, 2015 at 1:50 pm

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  Can you delete my domain too please??

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  pmciano · Member · Mar 17, 2015 at 2:00 pm

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  @ineedmashedpotatoes

  To clarify, you’d like me to cancel ineedmashedpotatoes.com, correct?

  Once you confirm how you’d like to proceed, I will get started processing your transaction :-)

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  timotheaberghuijs · Member · Mar 17, 2015 at 2:01 pm

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  Yes, I confirm! And the domain behind it too, please :-)

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  pmciano · Member · Mar 17, 2015 at 7:34 pm

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  @ineedmashedpotatoes

  I’ve canceled your domain, as requested.

  If you want to permanently delete your site, follow the guide below:

  http://en.support.wordpress.com/settings/delete-site/

  Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason.

  If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:

  http://en.support.wordpress.com/settings/privacy-settings/

  If you have additional questions, please let us know :-)

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  jccantele49 · Member · Mar 31, 2015 at 2:49 am

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  pmciano, could you please delete my site as well? We do not need the domain at all, and we urgently need to delete this website.

  I want to complete delete brightsidepropertiestruth.com and do not want the domain name.

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  mellegeek · Member · Mar 31, 2015 at 4:36 am

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  Finally an answer.
  I have the same problem. I paid for a domain name, I cancelled the next payment but it tells me the same thing : I can’t delete my blog.

  Can you delete mellegeek.com for me? Thanks.

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  onetwothreepictures · Member · Mar 31, 2015 at 4:51 am

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  Hello pmciano,

  i would like to cancel mysite too, onetwothreepictures.com. but im not using it anymore so i dont want to keep paying for it…

  could you please cancel it for me..?

  Thanks :D

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  pmciano · Member · Mar 31, 2015 at 1:28 pm

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  @jccantele49

  To confirm you’d like me to cancel brightsidepropertiestruth.com, correct?

  Once you confirm how you’d like to proceed, I will cancel your domain and forward instructions on how you can delete your site.

  @mellegeek

  I’ve canceled your domain as requested.

  @onetwothreepictures

  I’ve canceled onetwothreepictures.com.

  Let us know if you have any more questions.

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  jccantele49 · Member · Mar 31, 2015 at 2:58 pm

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  pmciano, confirmed.

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  pmciano · Member · Mar 31, 2015 at 7:47 pm

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  @jccantele49

  I’ve canceled your domain, as requested.

  If you want to permanently delete your site, follow the guide below:

  http://en.support.wordpress.com/settings/delete-site/

  Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason.

  If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:

  http://en.support.wordpress.com/settings/privacy-settings/

  Let us know if you need assistance with anything else :-)