I cannot change anything

• 

  borgkarl · Member · Jan 7, 2021 at 3:25 pm

  • Copy link
  • Add topic to favorites

  Hi I am creating my new website and I have some issues

  1. I mapped my domain but it still looking with wordpress.com
  2. Cannot upload any images
  3. Cannot change the theme

  so far those are my problems. I am experimenting with wordpress.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Jan 7, 2021 at 5:22 pm

  • Copy link

  Hi there,

  1. I mapped my domain but it still looking with wordpress.com

  So, the nameservers for the domain is currently pointed to Dreamhost. To confirm, you wanting to point it away from your WordPress.com site?

  Regarding the last two questions, is the in regards to http://kbdesignsorg.wordpress.com/ or the site hosted on Dreamhost?

• 

  borgkarl · Member · Jan 7, 2021 at 5:24 pm

  • Copy link

  All questions are for http://kbdesignsorg.wordpress.com/ even for the domain. I mapped it and also paid something on wordpress so I can start creating the website

• 

  borgkarl · Member · Jan 7, 2021 at 5:41 pm

  • Copy link

  Now everything is working. only the mapping is still not done.

• 

  supernovia · Staff · Jan 8, 2021 at 12:31 am

  • Copy link

  Hi borgkarl, I see you’ve started to map two domains.

  You just have one more step: please update each of them so that they point to our name servers.

  If you’re not sure how, please contact the domain registrar, but I’ve found these articles from their FAQs, in case it helps:

  https://www.instra.com/en/faqsupport

  https://help.dreamhost.com/hc/en-us/articles/216385417-How-do-I-change-my-nameservers-at-DreamHost-

• 

  staff-totoro · Staff · Jan 8, 2021 at 12:31 am

  • Copy link

  I can confirm we are ready to display your WordPress.com site at your custom web address and there is nothing more to do on this end

  All you need to do is to “finalize” the connection, which must be done at your registrar in the domain settings panel there.

  To make this easier, here is a sample email that you can send to their support department, that explains all the settings that need to be changed:

  Hi there,

  I would like to use my domain with a WordPress.com site. In order to do this, I need to point my name servers (NS) for your custom web address to the following addresses:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Thanks,

  Copy the above text and send it along to them. Once your domain settings are updated on that end, you will need to wait a few hours (for the settings to take effect) and then you can set the custom domain as your “primary address” as shown here: https://wordpress.com/support/domains/register-domain/#set-your-primary-domain

  Hope this helps!

• 

  supernovia · Staff · Jan 8, 2021 at 12:31 am

  • Copy link

  Oh, I wanted to note as well, since you have a paid plan you are more than welcome to reach out here now:
  https://wordpress.com/help/contact

  Cheers!