I cannot change my e-mail address
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Hey guys,
I have a problem when I try to change my e-mail address. I receive the confirmation link, but when I click nothing happens.
I need to confirm my account because that is a new one.
Thank you sou much!
The blog I need help with is voapassarinho.wordpress.com.
The blog I need help with is: (visible only to logged in users)
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Your account seems to be confirmed, and you can change your account’s email address here:
https://wordpress.com/settings/account/
If you run into any issues, you can check out this guide below:
If you are still having a problem, let me know, and we can take the next troubleshooting step to resolve your issue.
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Hi, i still having problems….
– I’m typing my new email in the text field, and I click the button: save changes.
– The page returns me the following sentence below the email text field: Your email address is not yet updated. Check for a confirmation email in your inbox in (my email address).
– So I go to my email address box, I click on the link provided in the email body:Dear user,
You recently requested a change of email address from your account.
If this is correct, click the following link to change it.
https://pt-br.wordpress.com/?newuseremail=c9c5a54d47272edfef5f96cd9f784ec0and he directs me to page: https://wordpress.com/ without any change, or confirmation.
– I go back to the https://wordpress.com/settings/account/ page and the email address field continues with the old, below the message: There is a pending change of your e-mail to (my email address ). Cancel.
I’ve tried more than 10 times and nothing happens beyond this cycle.
I look soon return.
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