I cannot change my e-mail address

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  voapassarinho · Member · Mar 23, 2015 at 7:52 am

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  Hey guys,

  I have a problem when I try to change my e-mail address. I receive the confirmation link, but when I click nothing happens.

  I need to confirm my account because that is a new one.

  Thank you sou much!

  The blog I need help with is voapassarinho.wordpress.com.

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Mar 24, 2015 at 2:50 pm

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  @sahcmira2011

  Your account seems to be confirmed, and you can change your account’s email address here:

  https://wordpress.com/settings/account/

  If you run into any issues, you can check out this guide below:

  Change your email address

  If you are still having a problem, let me know, and we can take the next troubleshooting step to resolve your issue.

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  voapassarinho · Member · Mar 25, 2015 at 4:23 am

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  Hi, i still having problems….

  – I’m typing my new email in the text field, and I click the button: save changes.
  – The page returns me the following sentence below the email text field: Your email address is not yet updated. Check for a confirmation email in your inbox in (my email address).
  – So I go to my email address box, I click on the link provided in the email body:

  Dear user,

  You recently requested a change of email address from your account.
  If this is correct, click the following link to change it.
  https://pt-br.wordpress.com/?newuseremail=c9c5a54d47272edfef5f96cd9f784ec0

  and he directs me to page: https://wordpress.com/ without any change, or confirmation.

  – I go back to the https://wordpress.com/settings/account/ page and the email address field continues with the old, below the message: There is a pending change of your e-mail to (my email address ). Cancel.

  I’ve tried more than 10 times and nothing happens beyond this cycle.

  I look soon return.

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  pmciano · Member · Mar 25, 2015 at 1:11 pm

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  @sahcmira2011

  I will privately respond to confirm your email address.

  You will hear from me soon.