I cannot change the header.

• 

  vsbengagement · Member · Feb 9, 2016 at 11:30 pm

  • Copy link
  • Add topic to favorites

  I would like to change my header image. I’ve tried changing it several times and even erasing the header image. But it still defaults to the old header image

• 

  timethief · Member · Feb 10, 2016 at 12:00 am

  • Copy link

  Your blog is private and we Volunteers cannot see it and provide any help with it.

  Suffice to say that every theme has a detailed theme description page with set up instructions like this one https://wordpress.com/themes/twentysixteen/ and a live demo site like this one https://twentysixteendemo.wordpress.com/

  The detailed theme description page also has Quick Specs (all measurements in pixels)

  The main column width is up to 840.
  The sidebar column width is up to 300.
  The recommended Featured Image size is 1200 wide.
  The recommended Custom Header image size is 1200 wide and 280px height. https://wordpress.com/themes/twentysixteen/

  The relevant support doc is here Custom Header Image https://en.support.wordpress.com/custom-header-image/

  You can remove the privacy setting from the site so we Volunteers can help you.

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and navigate to Settings → Reading and then scroll down to Site Visibility

  To change blog visibility to private go to > Dashboard > Settings > Reading scroll to Blog Visibility and choose option 1 .

  http://vsbengagement.wordpress.com/wp-admin/options-reading.php

  Or you can email Staff for help at
  [email protected]