I cannot comment on CNN's Belief Blog

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  akira12345 · Member · Jul 8, 2014 at 6:31 pm

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  I had to get a WP blog to comment on CNN’s Belief Blog. It is required. Having done so, suddenly all of my comments disappeared and I can no longer post comments. Poof. I disappeared.
  The editor of BB said it wasn’t on CNN’s side. Therefore it must be on WP’s side. After repeated pleas for help, nothing has been resolved.
  Can anyone help me?!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 8, 2014 at 6:38 pm

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  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  akira12345 · Member · Jul 8, 2014 at 6:40 pm

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  Thank you.

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  timethief · Member · Jul 8, 2014 at 6:49 pm

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  Note: That’s a VIP hosted blog and we don’t provide support for it here. http://vip.wordpress.com/ The editor you communicated with must have a support link in their dashboard somewhere for VIP support that links to https://wordpressvip.zendesk.com/

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  akira12345 · Member · Jul 8, 2014 at 7:05 pm

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  Ok, thanks. I’ll try your link. The editor doesn’t seem to care very much.

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  timethief · Member · Jul 8, 2014 at 7:08 pm

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  I did not suggest that you try the link because you will not be able to use it. Only the Admins and Editors of the blog will be able to access the VIP support desk. as you have been in email communication with the Editor you can provide the link to her.

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  akira12345 · Member · Jul 8, 2014 at 7:11 pm

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  Yes, I can see that I cannot use it. And as the editor has already said that it’s not on BB’s side, I suppose that there is nothing I can do.

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  timethief · Member · Jul 8, 2014 at 7:12 pm

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  If you have the email address then you can email the Editor and provide that VIP support link.

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  akira12345 · Member · Jul 8, 2014 at 7:14 pm

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  Thanks. I’ll do that.

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  timethief · Member · Jul 8, 2014 at 7:15 pm

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  You’re welcome.

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  rachelmcr · Member · Jul 9, 2014 at 4:42 pm

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  Hi there,

  When you try to post comments, do you get an error message or does the posted comment just not appear on the post?

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  labelladonna1 · Member · Jul 9, 2014 at 4:47 pm

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  The comment doesn’t appear in the comments. Every one of my posts also disappeared from the entire blog, also, like I never existed.

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  labelladonna1 · Member · Jul 9, 2014 at 4:49 pm

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  Oh, and I registered again because I saw no other way. I really like the Belief Blog and since it is required to have an account to comment….

  Thanks for everything. I appreciate it.

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  rachelmcr · Member · Jul 9, 2014 at 5:28 pm

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  If the editor didn’t see your comments and they aren’t appearing on the blog, you may want to contact the support team for Akismet (our spam filter) to see if your comments are accidentally being marked as spam: http://akismet.com/contact/

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  akira12345 · Member · Jul 9, 2014 at 5:40 pm

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  Thank you. I will try that.

  >