I cannot confirm my email because I haven’t gotten an email

  • Unknown's avatar
    addykrider138 · Member ·

    I need help ASAP. I have tried resending the email 100 times and I’m not getting it. I checked junk. The email address is correct. I cannot access the blog that I’m not even sure successfully published because I can’t find it. This is for a class, so if I can’t find it neither can my teacher. Please somebody help.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    We’ve sent multiple emails, and they all show as accepted by your email server. If they’re not in spam, they might be getting filtered at a systems level – I saw a similar post a couple days ago from someone using the same snhu.edu domain in their email, indicating they’re from the same school, which makes me think the school itself is blocking these emails.

    Please contact your school’s IT department and make sure your email account is allowed to receive emails from us. If they use a whitelisting system, they need to whitelist wordpress.com as the email sender domain, for you to receive emails from us.

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