I cannot create new site
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Whenever I try to create a new site in my existing free plan, it shows error. Can you please help? Thanks
The site I need help with is aatayyab.wordpress.com.
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Hi there,
Are you able to create a new site by visiting this direct link instead? https://wordpress.com/start/
If not, can you tell us the text of the error you are seeing? Also I see you are using Chrome as your browser, but what if you try using a different browser like Firefox. Does that allow you to proceed?
Thanks for the additional info!
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This is the error I get whenever trying to use https://wordpress.com/start/ to create a new site via Chrome or FireFox browsers;
“Sorry, there was a problem processing your request. Please try again in a few minutes.”
Screenshot of the error can be seen at;
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Thanks for the screenshot! The site address you’re trying to register is not available, so you wouldn’t be able to proceed. However, the error you see comes from another issue.
One of your sites was previously suspended, and you’ll want to contact our TOS team about that:
https://wordpress.com/support/suspended-blogs/.
Here, on the forums, we won’t be able to help you, so I’ll be closing this thread for further replies.
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