I cannot customize my site

  • Unknown's avatar

    As I click on the ‘Customize’ button, a window appears saying that my ‘session expired’ and asks me to log in again, I do that and a new window appears saying ‘You have succesfully logged in’ but it refresh and the past window with the ‘expired session’ appears again. What can i do? I cannot customize my site and I’m losing site traffic.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    This sounds like a browser-based issue.

    Often times, you can resolve such issues by clearing your browser’s cache and cookies.

    Check out this guide for instructions, and to learn about fixing browser issues:

    Solve Common Browser Issues

    Let me know how that works!

  • I don’t see any WordPress.com sites on this account.

    After trying Chris’s suggestions, if you still need help with cursodeozono.com, or another self-hosted site with the WordPress software running on your own hosting, try asking for further troubleshooting help over in the WordPress.org forums:

    https://wordpress.org/support/

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:

    https://wordpress.org/support/register.php

  • The topic ‘I cannot customize my site’ is closed to new replies.