I cannot delete my account

• 

  jlwombats · Member · Jun 27, 2018 at 11:31 pm

  • Copy link
  • Add topic to favorites

  I have deleted my credit card and purchases but it still says I have ‘active purchases’. I only have my theme which was bought and paid for, how do I delete this account?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jun 28, 2018 at 2:50 am

  • Copy link

  You own premium themes that you purchased indefinitely.

  You have three options:
  1. Make the site private so you can use the premium theme if you change your mind in the future. https://en.support.wordpress.com/settings/privacy-settings/

  2. Have Staff transfer the premium theme to another site of yours registered under the same username account.

  3. Have Staff remove the theme knowing you will not be able to use it in the future.

  Please tell us which option is your preference as this thread is tagged for Staff assistance.

• 

  kokkieh · Staff · Jun 28, 2018 at 6:03 am

  • Copy link

  Hi there,

  I have removed the theme from your account, so you should now be able to delete your site from My Site ->Settings, or your entire account if you prefer from the account settings page.

  Delete a Website

  Close Your Account