I cannot disable the 2 factor Authentication

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  physiciansgarden · Member · Nov 9, 2021 at 9:22 pm

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  I need to remove the 2 factor Authentication but it will not send sms code once clicked to disable,(even after waiting a minute and trying it again) only when i login does it send a code to my phone.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  kokkieh · Staff · Nov 10, 2021 at 9:57 am

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  Hi there,

  Based on the logs for your account you were able to disable two-step authentication around ten minutes after you created this thread, and I don’t currently see it enabled for your account.

  Let us know if we can help with anything else.