I cannot edit a posting.

• 

  aschwager · Member · May 9, 2016 at 2:48 pm

  • Copy link
  • Add topic to favorites

  Performance/access is good, until I load a posting to edit. It takes more than a minute to bring up the post. When I start to edit, by place my cursor, I get the spinning wheel for 30+seconds, and then no action. In one case it bolded a word, which I did not want…arbitrary action

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · May 9, 2016 at 3:02 pm

  • Copy link

  Hi @aschwager – What is your download and upload internet speed? You can preform a speed test here: http://www.speedtest.net/

  Are you running the most current version of your web browser? If you are not sure you can check here and then update if needed: http://browsehappy.com/

  It would be worth troubleshooting your web browser as well. Clear your browser cache and your cookies with these instructions: https://en.support.wordpress.com/browser-issues/

  Let me know if these actions do not fix your problem.

• 

  aschwager · Member · May 9, 2016 at 4:04 pm

  • Copy link

  Thank you for the suggestions. I tried everything you suggested. Same problem. Once I get into the editor, it doesn’t work.

• 

  timethief · Member · May 9, 2016 at 4:06 pm

  • Copy link

  http://www.andreswalkabout.com/ is a wordpress.ORG software install that is not hosted here.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/