I cannot enter my WP admin page

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  bogdavg · Member · Feb 17, 2020 at 9:02 pm

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  Dear, I have a problem entering WP admin page of my website enolog.rs. It does not recognize my username and password, and if I want to get new password I cannot do it because there is written that my email (username) is unknown.
  Please, help me

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  camate60 · Member · Feb 17, 2020 at 9:17 pm

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  I am having the same problem as well. I just used it last week too.

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  kokkieh · Staff · Feb 18, 2020 at 7:02 am

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  @bogdavg

  enolog.rs not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.

  
  @camate60,

  The account you used to post here is only a few hours old, and doesn’t own any sites with us, so I suspect you might also be speaking of a stand-alone WordPress site at another hosting provider, in which case that hosting provider is the best place to ask for help.