I cannot even log into my dashboard. It immediately goes to site error.

• 

  cairibraaten · Member · Nov 25, 2015 at 8:19 pm

  • Copy link
  • Add topic to favorites

  I was having trouble getting my pages to mount. So I switched themes to see if I could find the problem and as soon as I did, the platform crashed and is in error. I can’t log into my dashboard at all in order to get back to my previous theme where everything was built.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Nov 25, 2015 at 8:46 pm

  • Copy link

  cairibraaten.com is hosted by Unified Layer
  WHOIS: Click Here
  IP Address: 50.87.248.207
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

• 

  timethief · Member · Nov 25, 2015 at 8:47 pm

  • Copy link

  That wordpress.ORG software install is a site that we do not provide support for as it is not hosted by wordpress.com and our support docs do not apply to it. You are posting to the wrong support forum to get help with that site.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page