I cannot find my WordPress Website

  • Unknown's avatar
    thomasjulie552 · Member ·

    My website content is missing. The homepage, about section, is missing? I have not deleted anything. The blog pictures are there and it looks like the media page and contact page, but I cannot find my homepage, about section on how it was created. Can you please help me with this? Or call me at [REDACTED]? Thank you

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted at Bluehost.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    You should reach out to Bluehost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue. You can reach them here: https://www.bluehost.com/contact

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

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