I cannot find the chat I was in with one of your colleagues

  • Unknown's avatar
    esconnijmegen2023 · Member ·

    I want to continue my chat if possible

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    I’ve taken a look at your account history but it seems that this is your first time contacting us. I do see that you have added a domain connection for esconnijmegen2023.nl under your account though, are you possibly referring to a conversation you had with someone over at WebReus, the current host of the site?

    Also what was your chat about? We’re happy to help if you would like to tell us a bit more about what you are trying to set up. You wish tomove esconnijmegen2023.nl to be hosted under the Personal Plan you added to your account recently?

    Thanks for the additional info!

  • Unknown's avatar
    esconnijmegen2023 · Member ·

    Thanks for looking into this. Your colleague emailed me and mentioned the following ticket number: #6302900 I want to connect a domain I bought with Webreus (www.esconnijmegen2023.nl) to a page created in WP. The structure was created by one of my colleagues and she shared the website with me.

  • machellie · Staff ·

    Hi there, @esconnijmegen2023!

    Thanks for reaching back out.

    I think you are trying to connect the domain esconnijmegen2023.nl to the WordPress.com site https://jannekepm.wordpress.com/

    If so, you will want to follow the steps here to finish connecting this domain to WordPress.com:

    WP
    Domains » Connect a Domain
    in WordPress.com Support
    5 min read
    If you already own a domain name with another provider, you can use that domain with your WordPress.com site. Once you complete the steps below, instead of your site address being something like yourgroovysite.wordpress.com, your site’s address will be something like yourgroovydomain.com. Follow the steps in this guide to keep your domain registered with your current provider and use it to show

    That guide will go over the steps in detail but what you will need to do here is log into your domain registrar account (typically where you purchased the domain) and set the following name servers on the domain:

    ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.com

    Our setup guide here also walks you through how to do that:

    https://wordpress.com/domains/mapping/jannekepm.wordpress.com/setup/esconnijmegen2023.nl

    I hope that helps! Let me know if you have any questions.

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