I cannot find the tab to cancel this renewal

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  amandakarpus · Member · Apr 16, 2016 at 4:10 pm

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  I need to cancel the renewal for amandakarpus.com and I cannot find the tab to do so.

  The blog I need help with is: (visible only to logged in users)

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  theradiocrytic · Member · Apr 17, 2016 at 1:03 am

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  I’ll tag this thread for staff attention, but from the url given on this thread, it looks like it has already been canceled.

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  staff-doublebassd · Staff · Apr 17, 2016 at 1:55 am

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  Hi there,

  I would be happy to assist you in cancelling your domain. However, the reason you cannot find the tab to cancel is because the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into canceling the subscription purchase.

  Let me know if you have any questions.

  Thanks!